Shipping & Returns
Shipping Policy
Shipping Locations:
We currently ship to domestic addresses within the United States. For international orders, please note that additional customs fees and import duties may apply, and these are the responsibility of the customer.
Processing Time:
All orders are processed within 2 business days. Please allow additional time during peak seasons or holidays. Once your order has been processed, you will receive a confirmation email with a tracking number to monitor the shipment’s progress.
Shipping Methods and Delivery Times:
We offer the following shipping options:
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Standard Shipping: Typically delivers within 5-7 business days from the date of shipment.
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Expedited Shipping:Typically delivers within 3 business days from the date of shipment.
Delivery times are estimates and can vary based on your location and other factors such as weather and carrier delays.
Shipping Costs:
Shipping costs are calculated based on your location, the shipping method selected, and the weight of your order. You can view the shipping costs during checkout before finalizing your purchase. We occasionally offer promotions for free shipping, which will be applied automatically if applicable.
Order Tracking:
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order's progress on our website or the carrier’s site.
Missing or Lost Packages:
If your order does not arrive within the estimated delivery time, please contact our customer service team at support@wzioavant.com. We will investigate the issue and work with the carrier to resolve it.
Address Errors:
Please ensure that your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error in your shipping address, contact us as soon as possible, and we will do our best to make adjustments before the order is processed.
Delivery Issues:
If you experience any issues with delivery, such as damaged or incorrect items, please contact us within 7 days of receiving your order. We will work with you to resolve the issue promptly.
For further questions or assistance with shipping, please contact our customer service team at support@wzioavant.com.
Thank you for shopping with us!
Return & Exchange Policy
Returns:
We want you to love your purchase! If you’re not completely satisfied with your tee shirt, you may return it within 14 days of receipt for a full refund or exchange. To be eligible for a return, the tee shirt must be:
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In its original, unworn, and unwashed condition.
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In the original packaging with all tags attached.
To initiate a return, please contact our customer service team at support@wzioavant.com with your order number and reason for return. We will provide you with a return authorization and instructions on how to send the item back to us.
Refunds:
Once we receive and inspect your returned item, we will process your refund to the original payment method. Please allow 7-10 business days for the refund to be reflected in your account. Note that shipping charges are non-refundable, and return shipping costs are the responsibility of the customer, unless the return is due to a defect or error on our part.
Exchanges:
If you would like to exchange your tee shirt for a different size or design, please follow the same return process and specify your desired exchange item in your return request. Once we receive your returned item, we will ship out the replacement at no additional cost.
Non-Returnable Items:
Please note that customized or personalized tee shirts are final sale and cannot be returned or exchanged unless there is a defect or error.
Defective or Wrong Items:
If you receive a defective item or the wrong tee shirt, please contact us immediately at support@wzioavant.com with your order number and a photo of the issue. We will provide you with instructions for returning the defective item and will cover the cost of return shipping.
For any additional questions or assistance with your return, please reach out to our customer service team at support@wzioavant.com.
Thank you for shopping with us!